Metrics, Reporting & Dashboards

Designing and delivering metrics and IT scorecards requires experience and tool set experience.

We understand that each organization's reporting and metric requirements are different; it takes experience to deliver meaningfull and useful data.

Objectives

Good metrics starts with defining your objectives and reporting requirements.

Our Methodology

Step 1 – Define objectives, scope, boundaries and desired reporting technologies.

Step 2 – Define metric requirements – interview different reporting structures.

Step 3 – Identify data sources.

Step 4 – Develop data capture methods.

Step 5 – Data analysis and normalization.

Step 5 – Define metric schedules.

Step 6 – Develop report and dashboard wireframes/designs.

Step 7 – Design reports, scorecards and dashboards.

Step 8 – Draft reviews.

Step 9 – Final design.

Step 10 – Report rollout and dashboard publicationImplement.

Next Steps

An in person meeting is best to discuss your dashboard, scorecard or other IT reporting requirements. Our experience has proven to us that report development is an iteractive process. we will share with your previous designs and templates; from there we will propose a plan and schedule for your repporting/metrics project.

Download PDF